Privacy Policy for Castia

Last updated: April 7, 2026

Castia ("Castia," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use https://castiaai.com and any related services (collectively, the "Site").

1. Data We Collect

Personal Information: Name, email address, and payment information you provide when creating an account or subscribing.

User Content: Product images and other files you upload to the Service for AI generation.

Generated Output: AI-generated images and videos produced by the Service based on your User Content.

Usage & Technical Data: IP address, browser type, device information, credit usage, generation history, and other log data collected through cookies and similar technologies.

2. How We Use Your Data

- Provide, operate, and secure the Site;
- Process payments, manage subscriptions, and track credit usage;
- Generate AI-powered images and videos from your uploaded content;
- Debug, troubleshoot, and enhance features;
- Communicate with you about your account or important updates;
- Comply with legal obligations.

3. Legal Bases for Processing

We process personal data under one or more of the following bases: (a) contract performance, (b) legitimate interests (security, improvement), (c) consent, and (d) legal compliance.

4. Third-Party AI Services

The Service relies on third-party AI providers for image generation, video generation, and prompt processing. When you initiate a generation, your uploaded product images and related prompts are sent to these providers to produce your requested output. These providers process your data under their own terms and privacy policies and are used solely to deliver the Service.

5. Cookies

We use cookies to remember preferences, maintain sessions, and analyze Site performance. You may disable cookies in your browser, but parts of the Site may not function properly.

6. Data Sharing

We do not sell or rent your data. We share it only with:

- Service Providers (e.g., payment processors, cloud-infrastructure providers, AI model providers) that process data solely on our behalf and under confidentiality agreements;
- Legal Authorities when required to comply with law or protect rights.

7. International Transfers

Data may be processed in the United States or other countries where our providers operate. We use Standard Contractual Clauses or equivalent safeguards to protect personal data transferred from the EU/EEA or UK.

8. Data Retention

We retain your account data for as long as your account is active. Uploaded product images and Generated Output are retained to provide the Service and may be deleted upon account termination. Usage logs and technical data are retained for a reasonable period for security and debugging purposes.

9. Security

We employ technical and organizational measures — encryption in transit, access controls, regular audits — to safeguard your information. No security system is perfect; you are responsible for protecting your credentials.

10. Your Rights

Subject to local law, you may have rights to access, correct, delete, restrict, or port your data and to object to certain processing. To exercise any right, email support@castiaai.com. We will respond within 30 days. You may also lodge a complaint with a supervisory authority.

11. Children's Privacy

The Site is not directed to individuals under 18, and we do not knowingly collect personal data from anyone under 18. If we learn we have done so, we will delete that data.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced by email or on the Site. Continued use after changes take effect signifies acceptance of the revised Policy.

13. Contact

For privacy questions or requests, email support@castiaai.com.

By using Castia, you acknowledge that you have read and understood this Privacy Policy.